COVID-19 Heath, Safety & Flower Delivery Update
Yes We are Still Delivering Flowers
Despite the uncertainty of COVID-19, we expect to continue to deliver the same level of service and excellence to our customers. We are here to serve you and continue to operate safely and effectively.
At LADYBUG FLORAL, we want to assure you that we are taking every precaution possible to ensure the health and safety of our clients, employees, and partners.
We are closely monitoring the situation and adhering to all CDC protocols and guidelines. We regularly sanitize all work stations, shared spaces, delivery vehicles, and products. Although the U.S. Department of Agriculture (USDA) and the U.S. Food and Drug Administration (FDA) have no reports of human illnesses that suggest COVID-19 can be transmitted by packaging, food, or fresh products like flowers. Still, we remain vigilant in working to ensure safety remains our top priority.
Specific steps we have taken to protect our staff and customers:
- Our storefront is open to the public, allowing 1 customer (or couple/pair) in store at a time
- It is now MANDATORY you wear a mask when entering the shop
- We ask that you sanitize your hands upon entering
- Daily disinfecting of all facilities including door knobs, countertops, phones, keypads, keyboards, mice, tools, and equipment
- Disinfecting delivery vehicles at the end of each route
- Elimination of the “hand-deliveries” requirement
- Drivers will notify recipients of delivery and leave the product at the door
- Pick-up orders will be delivered curbside
- Business orders will be dropped at the front desk
- Nursing homes and hospital deliveries will follow the protocol set by the facility
Call us for more information!
Substitution Policy due to availability during Covid-19:
At Ladybug Floral, we are committed to delivering your thoughtful sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combination, as no two arrangements will ever be alike.
