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Customer Reviews
LADYBUG FLORAL
Local Nanaimo, BC florist
Average Customer Rating: 5.0 of 5 stars. (107 reviews)
Date: May 29, 2023
Name: Patricia J

State/Province:BC

Absolutely fabulous arrangement of flowers plus fruit and cheese basket. Both were full, fresh and beautiful, with excellent service. Highly recommend.
Date: May 26, 2023
Name: J S

State/Province:QC

Beautiful flowers. Wonderful service. I order flowers, chocolate and sometimes soaps for my elderly mother. My mother and sister who looks after her are always thrilled. Thanks Ladybug!
Date: May 13, 2023
Name: Natalie M

State/Province:ON

I live in Ontario and ordered flowers for Mother’s Day and my mom was so happy. The arrangement was beautiful. Thank you so much
Date: Mar 15, 2023
Name: Barb S

State/Province:BC

Amazingly fast service! So impressed with how quickly bouquet was delivered.
Date: Mar 13, 2023
Name: Rhonda S

State/Province:AB

It was my moms 80 birthday so I ordered flowers for her. They were beautiful, like the photo. And the card was written out perfectly. I am very happy with the service and will definitely order again from Ladybug.
Date: Mar 09, 2023
Name: Nicole B

State/Province:BC

Amazing service & the flower arrangement was beautiful. Will definitely use Lady Bug Floral again, highly recommended
Date: Mar 01, 2023
Name: Darielle B

State/Province:BC

The flowers were awesome and I appreciated the call to warn me that snow storms might make delivery difficult on the day I asked for - great service!
Date: Feb 18, 2023
Name: Bev J

State/Province:BC

We wanted to send a floral arrangement to a family who are coping with the one year anniversary of a family members unexpected death. I found a beautiful bouquet online and selected it. These are a very dear family to us so we wanted it to be just right. What I ordered and what they received was exactly as I hoped it would be and they were absolutely delighted. Thank you for making your online ordering system so user friendly…. It made the entire process so easy. I will use your shop again ….
Date: Feb 14, 2023
Name: Pat G

State/Province:AB

Beautiful bouquet great service
kerry's Reply:
Date: Feb 16, 2023, 5:28 pm

Thank you for the great review, we are always happy to help. (:
Date: Jan 26, 2023
Name: Jamie G

State/Province:BC

I just have to say how unbelievably happy I was with my wedding Bouquet. The staff was extremely friendly and went out of their way to make my dream flower bouquet. I would highly recommend this company. One happy customer:)
Date: Jan 26, 2023
Name: Francine B

State/Province:ON

Wonderful arrangement delivered on the same day.
Date: Dec 21, 2022
Name: Kathleen H

State/Province:BC

Thank you for the beautiful Christmas centre piece!! It’s awesome
Date: Nov 24, 2022
Name: S W

State/Province:NJ

Website is the best!!
Date: Oct 04, 2022
Name: Janice S

State/Province:ON

I did this order on line with my fingers crossed because sometimes you never know what you'll get. After I placed the order I realized I would have to change the delivery date. I called the store directly and the response was kind and understanding. The recipient sent me a picture to say thank you and the arrangement was beautiful! Thank you, will definitely use again when needed.
Date: Aug 12, 2022
Name: Annette F

State/Province:BC

Excellent website to use when ordering online. Generous variety to pick from with an abundance of price points and fun extras. Staff at location were friendly and helpful answering questions. Will recommend to others and definitely use again!!
Date: Jul 22, 2022
Name: Paul Y

State/Province:BC

I ordered their florist curated special and had no idea how it'll look. It was delivered and they were beautiful. My wife absolutely loved them for her birthday. Will def. be ordering from here again in the future.
Date: Jul 21, 2022
Name: Pat M

State/Province:BC

I ordered on line. The flowers were as beautiful as the picture. Delivery was prompt I left pacific instructions on delivery information and it was done Great florist. I will use them again Thank you.
Date: Jun 30, 2022
Name: Mary H

State/Province:BC

A beautiful and wildly perfect arrangement for an informal celebration. Couldn't have been more perfect. Thank you for your interpretation of the special instructions. Made the day very special for her and all who love her.
Brittany's Reply:
Date: Jul 13, 2022, 1:08 pm

We're so pleased our designers were able to create something beautiful for your celebration! We appreciate your kind words and thrilled it made your day so special.
Date: Jun 24, 2022
Name: Maxine D

State/Province:IT

Excellent online service. Ordered flowers from UK. They look wonderful & recipient was pleased. Good communication too. Thank you
Date: May 20, 2022
Name: Hambleton Galleries D

State/Province:BC

Carrie made sure our special bouquet was delivered promptly and kept fantastic communication with us about the delivery every step of the way! Fantastic company, friendly and genuine service. Would 10/10 recommend.
Date: May 07, 2022
Name: Carla D

State/Province:BC

Flowers were delivered to my mom on time, fresh and beautifully arranged. This was my first time at Ladybug; it’s where I’ll be ordering from from now on.
Date: May 06, 2022
Name: Chelsea J

State/Province:WA

It’s always tough to make my mom feel special from far away. I ordered flowers and a candle for Mother’s Day to be delivered a couple days early and she is THRILLED. She and her friend delightedly identified nine kinds of flowers in the absolutely gorgeous arrangement. She said “These flowers make me feel loved!” I will absolutely be ordering again. Thank you so much Ladybug Floral!
Date: Apr 06, 2022
Name: Viv R

State/Province:BC

I picked up the arrangement for my friend Di today and saw it on her dining room table and it looked so beautiful - all those pinks! She was delighted as was I.
Date: Mar 27, 2022
Name: Rebecca G

State/Province:BC

Fabulous website & options for gifts . Same day delivery worked out so I was super pleased
Colette's Reply:
Date: Mar 29, 2022, 6:51 pm

Hi Rebecca, We are so pleased we were able to give you options and fill your order! Thanks for choosing Ladybug Floral.
Date: Mar 18, 2022
Name: Linea G

State/Province:BC

Ladybug Floral always delivers the most beautiful, tasteful and interesting arrangements. Favourite florist for sure! Can’t recommend enough.
Colette's Reply:
Date: Mar 29, 2022, 6:53 pm

Hi Linea, Thank you for the kind compliments, we take pride and have fun creating our arrangements. Looking forward to creating for you again soon!
Date: Feb 25, 2022
Name: Sophia G

State/Province:BC

Amazing service and design! Sent my sister a bouquet and selected the designers choice and they were absolutely stunning and delivered the same day
Date: Feb 23, 2022
Name: Danielle G

State/Province:BC

Literally delivers what they promise. Really appreciated the phone call to follow-up on the bouquet.
Date: Jan 31, 2022
Name: Jason P

State/Province:AB

Selected a bouquet for my Mums birthday, immediately I was contacted to inform they would need to make some minor adjustments! 1st class service, delivered on time & truly as Beautiful as they were advertised to be!!! Mom was ecstatic n said candle a very nice touch! A+Rating each and everytime
Date: Jan 28, 2022
Name: Heidi W

State/Province:ON

My Mom said the cheerful flowers and adorable stuffed elephant felt like a big hug. It's helping her get through a difficult time. Thank you so much.
kerry's Reply:
Date: Jan 29, 2022, 3:18 pm

Thank you Heidi, happy to hear they are bringing your Mom so much cheer!
Date: Jan 05, 2022
Name: Shannon T

State/Province:BC

Our Mom was thrilled to receive a beautiful birthday bouquet. Because of inclement weather (snow and icy roads), Ladybug Floral checked that they could deliver the bouquet a day early to ensure it arrived safely on time and didn't put their drivers at risk. We really respected and appreciated that. Thanks for brightening our Mom's day.
Brittany's Reply:
Date: Jan 05, 2022, 6:25 pm

Making sure that the customer is always informed is very important to us. We appreciate you taking the time to leave such a rave review and hope that the flowers bring your mom many smiles!
Date: Dec 25, 2021
Name: Jack R

State/Province:IT

Excellent online service. Ordered flowers from UK Recipient thrilled!
Brittany's Reply:
Date: Jan 05, 2022, 6:14 pm

Pleased to hear you were happy with our services! Hope we can help again in the near future.
Date: Dec 02, 2021
Name: Gail R

State/Province:BC

Flowers were delivered on Monday and 4 days later they are just as beautiful.
Kerry's Reply:
Date: Dec 04, 2021, 12:53 pm

Thank you for the update, hope they bring you many days of smiles Gail!
Gail Scott's Reply:
Date: Dec 04, 2021, 3:14 pm

Lilies are opening. Day six and the arrangement is more stunning every day.
Date: Nov 30, 2021
Name: Gail S

State/Province:BC

My grandson sent flowers yesterday and they are amazing. An absolutely beautiful bouquet.
kerry's Reply:
Date: Dec 04, 2021, 12:52 pm

Thank you Gail, so happy you are enjoying them! (:
Date: Sep 26, 2021
Name: Chris H

State/Province:IT

I order from LadyBug Floral 2 times a year, from the UK. They are always happy to help and send photos to me before they are delivered. A very professional, friendly and superb business!
Brittany's Reply:
Date: Jan 05, 2022, 6:21 pm

We're always so thrilled to hear from you, Chris! We appreciate your continued support over the years and love being able to build that connection between our customers. Thanks for supporting our local family business!
Date: Aug 26, 2021
Name: Carly F

State/Province:BC

I ordered a bouquet to be delivered as a birthday gift. I chose one of the preset options. I was surprised to immediately receive a phone call, warning me a few items in that stock photo were not available. The lady was lovely to deal with, and helped create a beautiful bouquet with what they had in stock. I have sent many bouquets and never had a business clarify these details with me. I was so impressed. The bouquet turned out beautifully
Kerry's Reply:
Date: Sep 03, 2021, 2:16 pm

Thank you so much, Carly! Making sure that the customer is always happy is very important to us. We're thrilled to hear that you were satisfied with our services and can't wait to help you again in the future!
Date: Aug 13, 2021
Name: Nora N

State/Province:BC

Received a surprise delivery yesterday.The arrangement was beautiful and the scent of the flowers STUNNING! Best arrangement I have ever received!
kerry's Reply:
Date: Aug 19, 2021, 5:11 pm

Thank you Nora, you have made our day! We are so happy you are enjoying your flowers. (:
Date: Aug 10, 2021
Name: Jodi R

State/Province:BC

I appreciate your service and staff so much! The flowers, teddy bear and chocolates my sister received were better than I hoped for! Thank you for making a very difficult day so much brighter! You are the only florist I will use from now on!
kerry's Reply:
Date: Aug 19, 2021, 5:18 pm

Thank you Jodi, we were happy to bring some sunshine and cheer to someones difficult day. I could imagine your kind and thoughtful gesture left a lasting impression with your sister. Until next time, have a great day! (;
Date: Jul 30, 2021
Name: Adam B

State/Province:BC

Great customer service. Awesome over the phone. Friendly and great to work with!
Date: Jul 08, 2021
Name: Dale L

State/Province:BC

Our family has used Ladybug Florist on many occasions. Our flowers have always been beautiful and long lasting. I highly recommend them; they are lovely to deal with.
Kerry's Reply:
Date: Jul 08, 2021, 6:37 pm

We always take great pride our work and feedback like this is a good reminder of why we do what we do. We thank you for your continued support and shopping local!
Date: Jun 05, 2021
Name: Robyn H

State/Province:ON

I am so impressed with your quick delivery and my friend says the flowers are lovely thanks for great service correction excellent service
kerry's Reply:
Date: Jun 08, 2021, 11:54 am

Thank you for the kind feedback Robyn, so glad to hear you were happy with our services and the beautiful fresh flowers!
Date: May 10, 2021
Name: Shannon M

State/Province:IT

I ordered online (a bit late from overseas) for Mothers Day and it was delivered two days earlier than expected on Mother's Day which was wonderful. My mom was very happy with the flowers and chocolates. Would order from here again.
Brittany's Reply:
Date: May 21, 2021, 6:51 pm

We appreciate your rave review, Shannon! So glad we were able to accommodate you for Mother's Day, even prior to your expected delivery date! Hope she's still enjoying them.
Date: May 10, 2021
Name: Bruce C

State/Province:BC

Excellent service
Brittany's Reply:
Date: May 11, 2021, 11:17 am

Thank you, Bruce!
Date: May 09, 2021
Name: Joanne M

State/Province:BC

My mother loved the arrangement. Timely delivery. Happy with the service.
kerry's Reply:
Date: May 09, 2021, 5:54 pm

Thank you so much, we are glad she is enjoying them!
Date: May 07, 2021
Name: Natalie M

State/Province:BC

Thanks for delivering some beautiful flowers to my mom for Mother’s Day. They were absolutely stunning and she was delighted!
Kerry's Reply:
Date: May 09, 2021, 5:53 pm

Thank you, we were happy to be a part of it! (:
Date: May 01, 2021
Name: Colette K

State/Province:QC

Smooth and easy process. I provided simple and clear guidelines for the floral arrangements and they live up to the expectations! Highly recommend - I would order from them again
kerry's Reply:
Date: May 01, 2021, 3:44 pm

Thank you so much, glad that we were able to meet your expectations! We appreciate your kind feedback! Hope you have a fabulous day! (:
Date: Apr 27, 2021
Name: Jenn C

State/Province:BC

Wonderful as always! My parents love the bouquets they arrange. Fresh, beautiful and super friendly.
Kerry's Reply:
Date: May 01, 2021, 3:40 pm

Thank you for the kind review, happy to hear they bring them many smiles!
Date: Apr 19, 2021
Name: Bruce S

State/Province:BC

Wonderful bouquet delivered for my Mom's birthday! Very easy to order online, and was nice to be able to phone in and chat with someone. Great products and service thank you!
Brittany's Reply:
Date: Apr 20, 2021, 11:24 am

Thank you, Bruce! We're so happy your mom's birthday could be brightened with flowers! We look forward to hearing from you again.
Date: Mar 28, 2021
Name: Katrina S

State/Province:AB

Excellent service, flowers were beautiful for a same day order and delivery. I will purchase from here again. Thank you so much keep up the hard work. Katrina
Date: Mar 10, 2021
Name: Kim V

State/Province:AB

So Happy with the Bouquet i ordered for my Moms 97th It was really gorgeous and lovely and full Thxs K
Brittany's Reply:
Date: Mar 15, 2021, 12:27 pm

You're welcome. So happy we could help make your mom's day so special!
Date: Feb 11, 2021
Name: Kim E

State/Province:BC

Was very pleased with the arrangement sent to a friend for retirement. I asked for an all white bouquet with a little colour of purple. It was stunning. Highly recommend
Date: Jan 19, 2021
Name: N G

State/Province:BC

Sent the Amazing Grace arrangement to a family member in sympathy for the passing of a loved one, and they absolutely loved them - said it's one of the most beautiful flower arrangements they've received. Thank you for brightening their day with your quality products.
Date: Jan 16, 2021
Name: Carol N

State/Province:BC

We received some flowers that wilted within 3 days. I called Kerry and as soon as she saw the photo, she replaced them. The replacement was on time, GORGEOUS and devoid of the blooms I'm allergic to. Thanks so much Kerry and crew. You sure went the extra mile. I intend to enjoy these beautiful blooms and call you in future for all of my floral needs. Thank you!
kerry's Reply:
Date: Jan 16, 2021, 6:33 pm

Thank you Carol, we are so happy you are enjoying them. Look forward to hearing from you in the future! Enjoy your weekend! (:
Date: Dec 10, 2020
Name: John T

State/Province:BC

Ordered you Christmas arrangement. My wife loved. Very nice. Will definitely use you again .
Brittany's Reply:
Date: Dec 11, 2020, 5:53 pm

We're so pleased to hear your wife loved her arrangement! Happy Holidays to you and your family from all of the staff at Ladybug Floral.
Date: Nov 28, 2020
Name: Seanna M

State/Province:BC

I ordered a floral delivery for a very close friends birthday that was just delivered today. I had requested designers choice and you guys absolutely nailed it. The arrangement is stunning! Thank you!!
kerry's Reply:
Date: Dec 05, 2020, 5:45 pm

Thank you for the kind review, we are so happy to hear that the flowers were so well received. Hope they bring many smiles!
Date: Nov 19, 2020
Name: Adele P

State/Province:BC

Thank You ! Lovely , fresh creative arrangement . Ordered by fone , Exceptional service .
kerry's Reply:
Date: Nov 20, 2020, 11:16 am

You are more than welcome Adele, so glad you were happy with our services and product. (:
Date: Oct 16, 2020
Name: Jen M

State/Province:BC

My mom was thrilled with her flower arrangement and the lady at ladybug made sure that I was completely satisfied with my order before she sent it because they didn't have a blue flower that was supposed to go in the arrangement I order. She substituted with purple flowers. I told her as long as it was not lavender as my mom is highly allergic to lavender. I would definitely recommend this company who wants to have exceptional service and beautiful floral designs for any occasion. I will definitely be using them again.
kerry's Reply:
Date: Oct 21, 2020, 3:23 pm

Thank you Jen, we are so glad you were happy with our services and product. Always happy to help out anytime! (:
Date: Oct 05, 2020
Name: Brenda B

State/Province:BC

I was so pleased and delighted to deal with such a helpful professional florist. The flowers for my daughter were exactly what my consultant discussed. Thank you so very much. I will be ordering again.
Date: Sep 26, 2020
Name: Charlie A

State/Province:BC

I hurt my back and couldn’t get my wife’s anniversary flowers like usual. Enter Ladybug from my first email till the time the flowers were delivered they went the extra mile to make our experience memorable. Thanks to Brittany and the crew. Very well done!!!
Date: Sep 05, 2020
Name: Austin G

State/Province:BC

Fantastic arrangement and service.
Brittany's Reply:
Date: Sep 08, 2020, 5:12 pm

Thank you, Austin! Always our pleasure
Date: Aug 17, 2020
Name: Nolian A

State/Province:IT

I ordered flowers for my daughter in law. I am in New Zealand. It was a very easy process and the flowers looked beautiful and just as advertised. Thank you
kerry's Reply:
Date: Aug 22, 2020, 5:48 pm

Thank you for the kind review, we are always happy to help you out anytime! (:
Date: May 24, 2020
Name: Diane B

State/Province:WA

I sent the bouquet "Amber Awe" yesterday to my sister to brighten her Day, She showed me the arrangement, It is so Gorgeous!!! Huge Healthy Vibrant flowers!! The colors are just so bright and can't believe the Size of the Roses! Thank you so much. Just Beautiful!
Date: May 24, 2020
Name: Diane B

State/Province:WA

Thank you for the beautiful bouquet "Amber Awe" for my sister. The flowers were huge healthy vibrant beautiful colors. Just Gorgeous! Thankyou. You brightened her Day
Date: May 14, 2020
Name: Debra H

State/Province:ON

Thank you so much for delivering such a beautiful planter to my mother on Mother's Day. She was so thrilled and thought it was just beautiful!! As I am such a long way away, this really made my day! Thank you again!
Brittany's Reply:
Date: May 14, 2020, 2:23 pm

We're so pleased we could help spread so much love this year, even from a far. Thank you for your support and kind words during these strange times.
Date: May 10, 2020
Name: Jason P

State/Province:AB

When all felt lost, Ladybug saved the day! Thank you n to hear my mom's pleasure on how beautiful the arrangement was, made all the difference... so thank you
Brittany's Reply:
Date: May 24, 2020, 2:07 pm

Flowers always save the day, especially during times like these!
Date: May 08, 2020
Name: Cheryl L

State/Province:BC

Wow! Stunning bouquet for my Mom, for Mother's Day!!! Selected the Designer's Choice and it's more beautiful & exquisitely designed, shaped, perfect color selections, bright blooms, than I dared to dream! And it smells lovely too! I highly recommend this florist, and I purchase flowers often! She's an artist! Thank you so much!!!
Brittany's Reply:
Date: May 24, 2020, 2:02 pm

We are at a loss for words! Your kindness is beyond anything we could ask for! We’re so happy to hear that your Mother’s Day flowers exceeded your expectations. Hope we get the chance to spoil her on every occasion now! ????
Date: May 08, 2020
Name: Annalisa W

State/Province:BC

Your online ordering system was very easy to navigate, the flowers were delivered on time, and my mom was absolutely thrilled with her Mother's Day bouquet. Thank you!
Brittany's Reply:
Date: May 24, 2020, 2:04 pm

We’re pleased to hear you were happy with our services! We thank you for your support and shopping local!
Date: May 08, 2020
Name: William K

State/Province:BC

Ordered two dozen red roses for Anniversary. Wife said they were the nicest roses she'd ever seen, and I've been buying them for her for 53 years. Well done Ladybug Floral!
Brittany's Reply:
Date: May 14, 2020, 2:19 pm

Like we always say here at Ladybug Floral, two dozen is always better than one! Hope we can spoil her again next year.
Date: Apr 27, 2020
Name: Jenn C

State/Province:BC

Thank you so much for putting together a beautiful custom arrangement for my parents Anniversary. I have made two orders from you now and each time the flowers have been beautiful and fresh!
Brittany's Reply:
Date: May 24, 2020, 2:10 pm

We can’t wait to see what next years arrangement looks like!
Date: Apr 15, 2020
Name: Pam M

State/Province:BC

Sooo happy with the flowers you sent my friend. Fabulous service, on time delivery, great arrangement!
Brit's Reply:
Date: Apr 17, 2020, 6:52 pm

We're SO pleased to hear that you were elated with our services! We thank you and appreciate your business through these challenging times.
Date: Mar 20, 2020
Name: Andy D

State/Province:IT

Huge Thanks!! Being stuck in Germany due to Corona, you made my mom's 80th birthday ... a party! Thanks for your support, quick action, and a really great arrangement. My mom is so happy. A warm mahalo from Munich, Germany
Brittany's Reply:
Date: May 14, 2020, 2:26 pm

I am so glad everything worked out in the end and that we were able to make things happen for your mother's very special birthday! We appreciate your understanding through everything.
Date: Feb 14, 2020
Name: Austin G

State/Province:BC

Prompt on time, nice floral and my wife very happy to receive them, the bear really finished the presentation
kerry's Reply:
Date: Feb 19, 2020, 6:51 pm

Thank you Austin, we're thrilled to hear your wife enjoyed her Valentine's flowers. Look forward to helping you again with any future orders.
Date: Dec 24, 2019
Name: Kayla P

State/Province:SK

I ordered 2 gift baskets on line for family in Nanaimo and they were delivered same day, and packaged beautifully. Website was easy to use and I would definitely use them again!
Date: Dec 16, 2019
Name: Bonnie H

State/Province:BC

I ordered a Christmas centerpiece and it was beautiful. Reasonably priced and delivered on time. I couldn't be happier! I will definitely use Ladybug Florists again!!
Kerry's Reply:
Date: Dec 17, 2019, 5:06 pm

We are pleased to hear that you we're happy with our services. We look forward to helping you again in the near future! Many thanks for making our day!
Date: Sep 16, 2019
Name: Alex H

State/Province:BC

I placed my order easily online and they were delivered within 2 hours. I’m so impressed! Thanks!
kerry's Reply:
Date: Sep 17, 2019, 12:29 pm

So happy you were elated with our services! Hope we can help you again in the future. (:
Date: Aug 26, 2019
Name: Felicia S

State/Province:ON

Outstanding customer service! Thanks so much for customizing my selection of floral arrangement in a basket, and the prompt delivery. Really happy and appreciate your helpful attention to detail.
Brittany's Reply:
Date: Aug 27, 2019, 6:56 pm

Thank you Felicia! We're so happy to hear that we were able to accommodate you and we hope the flowers bring many smiles to your family!
Date: Jul 19, 2019
Name: Vanessa C

State/Province:BC

Wanted to make sure I acknowledged how much value you get with you guys. Got a bouquet that was unreal. It was beautiful beyond words. Very talented florists. Keep up the great work. I would recommend and suggest you to anyone.
Brittany's Reply:
Date: Aug 01, 2019, 6:49 pm

Your thoughtful words brought many smiles to all of our faces! Thank you for expressing your gratitude - it truly means the world to us! Hope we get the chance to spoil you with flowers again soon.
Date: Jun 04, 2019
Name: Linda C

State/Province:BC

Thank you so very much for your wonderful service & friendship today & always ❤️ My sister received her bouquet in Coquitlam within a few hours...they are beautiful, her spirits soared when they arrived & filled her with joy...can’t thank you enough❤️ The yellow roses you gifted me are beautiful too❤️ Linda & Rob
kerry's Reply:
Date: Jun 04, 2019, 3:51 pm

Thank you Linda. We are so sorry for all that you are going through and so happy to hear the flowers have lifted hers and your spirits. We are here for you anytime and our thoughts are with you. <3
Date: May 22, 2019
Name: Teri M

State/Province:BC

5 stars, again. Thank you for the beautiful arrangement for my Mom. She was very happy and posted it 27 times on FB. :)
kerry's Reply:
Date: May 22, 2019, 5:38 pm

Hahaha, thank you for the feed back Teri! You know they're happy with the flowers when they gloat about them on facebook like that!
Date: May 12, 2019
Name: Bruce M

State/Province:ON

My Mom was blown away once again by the beautiful resplendent bouquet of colour for Mother's Day! She wanted me to thank you so much.
kerry's Reply:
Date: May 14, 2019, 4:41 pm

Thank you Bruce, it was our pleasure to make her smile this Mother's Day!!!
Date: Apr 12, 2019
Name: Theresa W

State/Province:BC

Thank you Kerry for your superb customer service assisting with a last minute decision to appropriately change up our flower arrangement and making it happen. And best of all sending a picture of the final arrangement just gave me peace of mind. LAdybug will be my go to florist on the island always! Thanks again.
kerry's Reply:
Date: Apr 17, 2019, 11:15 am

Thank you so much Theresa, it was our pleasure, So happy we could make the requested changes before it left the shop and more importantly we are delighted that you were so pleased with the arrangement. Your support is much appreciated and look forward to hearing from you in the future.
Date: Jan 24, 2019
Name: Carol W

State/Province:AB

This is the second time I send flowers and fruit basket. Extremely satisfied on both orders. Thank you!
kerry's Reply:
Date: Jan 25, 2019, 5:18 pm

Thank you Carol, always happy to help anytime! (:
Date: Jan 05, 2019
Name: Brittany c

State/Province:BC

Very impressed! Appreciate the same day delivery too!
kerry's Reply:
Date: Jan 09, 2019, 4:44 pm

Thank you for the kind review Brittany. happy to help anytime! (:
Date: Dec 19, 2018
Name: Bev S

State/Province:AB

Well pleased. Fast service. Beautiful arrangement. Thank you.
kerry's Reply:
Date: Dec 20, 2018, 11:00 am

Thank you Bev, so happy to hear! Merry Christmas to you and yours and all the best in the New Year!
Date: Nov 24, 2018
Name: Kim N

State/Province:BC

About a month ago I received a bouquet that was so beautiful I had to contact you and let you know how much I appreciated all the different types of flowers and abundance of greenery. Most of the flowers lasted about 2 weeks. Sorry of taking so long to thank you. I will reccomend you whenever I can
Kerry's Reply:
Date: Nov 27, 2018, 5:15 pm

Thank you for the kind review Kim, as they say better late than never. We are so glad you received so much enjoyment from your bouquet!
Date: Nov 23, 2018
Name: Patricia M

State/Province:IT

I ordered flowers from Scotland for an address in Nanaimo. The recipient was delighted with them. They were delivered as requested and I was kept informed as to exactly when they were delivered. An excellent service and I would not hesitate to use this site again.
Kerry's Reply:
Date: Nov 23, 2018, 11:19 am

Thank you, Patricia! We like to make your online shopping experience a breeze, and as easy as possible. Keeping our customers informed is always our number one!
Date: Nov 23, 2018
Name: Heidi S

State/Province:TX

There was a slight delay in my order reaching ladybug, but they called me a couple of times to keep me apprised. The flowers were beautiful and as expected, much appreciated by the new mum! Thanks Ladybug
kerry's Reply:
Date: Nov 23, 2018, 6:47 pm

So happy to hear you and the new Mum were elated with our product and services, we are always happy to help. We thank you for your time and appreciate your business. Enjoy the new little bundle of joy!
Date: Nov 15, 2018
Name: Bruce S

State/Province:ON

My Mom received a beautiful orchid for her birthday and wanted me to make sure you knew how much she is enjoying it. Great flowers and great service!
Kerry's Reply:
Date: Nov 15, 2018, 7:37 pm

Awe, thank you Bruce, it was our pleasure, so glad she is enjoying her Birthday present!!! We were all a little jealous we could not take it home ourselves!
Date: Oct 23, 2018
Name: Sunil R

State/Province:ON

Go to florist in Nanaimo
Brittany's Reply:
Date: Oct 24, 2018, 6:48 pm

Thank you Sunil, we love happy customers!
Date: Oct 17, 2018
Name: Frances M

State/Province:AB

Lady Bug Floral delivered a lovely bouquet to my niece for her graduation / birthday. She sent me a picture of the beautiful bouquet and balloon. I had called Lady Bug twice to make small changes and they were so obliging and cooperative! A pleasure to deal with. I wouldn't hesitate to use them again!
Kerry's Reply:
Date: Oct 23, 2018, 1:38 pm

Hi Frances, thank you for the kind review, so glad that you were happy with our services. Look forward to hearing from you again! Have a fabulous day!
Date: Oct 11, 2018
Name: Marjory B

State/Province:ON

My family in Nanaimo is over the moon with the arrangement you designed for them. I'll be back Lady Bug!
Kerry's Reply:
Date: Oct 11, 2018, 4:05 pm

Thank you Marjory! We're so thrilled to hear the flowers made a lasting impression! We look forward to your next phone call!
Date: Aug 19, 2018
Name: Ted D

State/Province:BC

Thank you for sending such a beautiful arrangment to Debbie. It was just we wanted and she loved it. We will use your services again! Colleen and Ted
kerry's Reply:
Date: Aug 23, 2018, 11:03 am

Thank you Ted, it was our pleasure..... anytime!
Date: Jul 19, 2018
Name: Tanya F

State/Province:NS

Very, very nice bouquet and very easy to order from out of town/province. My mum said it was the "biggest bouquet she'd ever seen". She loved it. Thanks!
KERRY's Reply:
Date: Jul 20, 2018, 6:30 pm

Thank you so much Tanya, it was our pleasure, so glad she is enjoying her fresh cut flowers! Happy to help anytime! (:
Date: May 22, 2018
Name: Debbie And Steven W

State/Province:BC

Our mom loved her flowers she received for her birthday today. She was over the moon on all the different kinds you put in it. Thank you so much....
Brittany's Reply:
Date: May 23, 2018, 11:43 am

We're absolutely thrilled to hear your mom loved her flowers! Thank you for the positive feedback and we hope to make her day again in the near future!
Date: May 12, 2018
Name: Teri M

State/Province:BC

My Mum was thrilled with her flowers—loved the vibrant purple and pinks. Best service experience I had with a florist. Online orders have many unkowns. You provided same day delivery, a phone call to let me know about any changes from the picture (online) and even called my Mom to see if she’d be home for delivery, and email confirmed when they arrived. Thanks so much. I’ll be back for sure.
Kerry's Reply:
Date: May 13, 2018, 4:53 pm

So happy she loved her flowers. Thank you and it was our pleasure to make you and your mom's experience as wonderful as possible. Enjoy your Mother's Day!
Date: May 05, 2018
Name: Bill K

State/Province:BC

Ordered a dozen red roses for our anniversary - the flowers and arrangement were beautiful. Thanks!
kerry's Reply:
Date: May 05, 2018, 6:20 pm

Thank you so much for taking the time out of your special day for the review, and The Ladybug Team wishes you and Lynda a very Happy Anniversary and many more!
Date: May 03, 2018
Name: Lara L

State/Province:AB

Thank you so very much for putting together such a beautiful flower arrangement and overflowing-with-goodness fruit basket for my mom’s birthday with only one day’s notice. She was overwhelmed (in a very good way!) by the size, colours and quality of both! The fruit basket even had a watermelon and a pineapple! Amazing service and quality - thank you thank you thank you!!!!
kerry's Reply:
Date: May 04, 2018, 11:16 am

Thank you Lara, it was our pleasure, so happy to hear everyone was delighted by your surprise!!!
Date: Apr 07, 2018
Name: James S

State/Province:BC

Awesome service, promotion delivery. They did an amazing job last minute with same day delivery, very pleased. Will definitely use them again in the future!
kerry's Reply:
Date: Apr 07, 2018, 6:39 pm

Thank you James. It was our pleasure, anytime. Glad they brightened her day!!!
Date: Mar 08, 2018
Name: Denise S

State/Province:BC

Went to Ladybug today so impressed nice store family owned . Great service owner very friendly and helpful. Bought some great flowers and the owner gave me a dozen free roses for Women’s Day! How nice was that.....I will be back.
Kerry's Reply:
Date: Mar 09, 2018, 11:30 am

Thank you for the kind words Denise. Was so nice meeting you yesterday, enjoyed our chat and was so interesting to hear of your new venture you are taking after so many years of service with the Boys and Girls Club. We wish you well and look forward to seeing you again. Enjoy your roses, you deserve them!!
Date: Feb 12, 2018
Name: Jim G

State/Province:BC

My wife and I, as season ticket holders, were given a gorgeous bouquet from you at the last Nanaimo Clippers home game. We loved them and they are really lasting well. Thank you.
kerry's Reply:
Date: Feb 13, 2018, 10:37 am

Thank you Jim, so glad you are enjoying them, well deserved! Thank you for supporting the Nanaimo Clippers!
Date: Nov 06, 2017
Name: Gail W

State/Province:AB

Ordered a bouquet for my aunts 70th birthday online The arrangement was beautiful and my aunt commented that there were lots of flowers Thank you
Kerry's Reply:
Date: Nov 10, 2017, 5:47 pm

Thank you for the nice feedback Gail. Happy to have been able to deliver the flowers to your Aunt for her 70th birthday and so glad she is enjoying them. (:
Date: Apr 18, 2017
Name: Pam B

State/Province:BC

Grower Direct did a lovely job on the flowers for my parent's 60th wedding anniversary. The exact bouquet I ordered wasn't available, but I was contacted and given some great options - and it turned out beautifully. Thank you!
Brittany's Reply:
Date: Apr 28, 2017, 7:16 pm

Thank you for the wonderful review, Pam. It was our pleasure and we are always eager to help! We are so happy to be able to accommodate you even though we didn't have the exact product you were looking for and we wish your parents many more happy anniversaries to come!
Date: Apr 01, 2017
Name: Margaret O

State/Province:SK

We sent flowers to Nanaimo B.C. for a very sick granddaughter. Kerry at Grower's Direct in Nanaimo was so compassionate on the phone and went above and beyond to make a very special flower arrangement with butterflies added to the basket. The flowers were beautiful and we really appreciate the kindness they showed us. Thank you again Kerry.
Kerry's Reply:
Date: Apr 01, 2017, 2:02 pm

Thank you Margaret, I appreciate your kind words. It was my pleasure and I wish you and your Family all the best, my thoughts are with you.
Date: Jan 11, 2017
Name: Brandon O

State/Province:BC

I had flowers delivered to my wife I am in a camp in the middle of nowhere and was disconnected from the call a bunch of times, they called me back and where really patient with me as I know I kept cutting out, long story short the flowers made it and she said they where the best smelling flowers ever, this is by far the best flower shop on the island, there really amazing people, thank you again Brandon
Brittany's Reply:
Date: Jan 11, 2017, 5:33 pm

Thank you so much, Brandon. We really appreciate you taking the time to leave such a wonderful review! So glad your wife loved her bouquet - we would be happy to accommodate you anytime!
Date: Dec 14, 2016
Name: Lance H

State/Province:BC

I had a poinsetta for my 86 year old aunt delivered today !!! she called to tell me its the most beautiful one she has ever seen...Your store is close to her location and because she is so impressed she will be stopping in one day soon to view and will recommend you to all our relatives and friends in Nanaino .She was also impressed with the delivery person as was I with the person who took my order over the phone . Much Thanks and happy holidays :)
Brittany's Reply:
Date: Dec 15, 2016, 2:50 pm

So happy to hear she was elated with her beautiful poinsettia! Thank you so much for the kind words, it was our pleasure and we wish you and your family a very Merry Christmas and a Happy New Year!
Date: Oct 13, 2016
Name: Monica M

State/Province:BC

Thank you so much. We submitted a same day delivery order and when I called to check to see if you'd received it, it was already going out the door for delivery. You added a bright spot to someone very special's, sad day.
Kerry's Reply:
Date: Oct 13, 2016, 6:02 pm

Thank you for the kind words, Monica. It was our pleasure that we could brighten someone's day. Anytime! :)